Privacy Policy

1. Introduction

At tay tay labs ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

2. Information We Collect

Personal Information

When you make a purchase, we may collect:

• Name and contact information (email address, phone number)
• Billing and shipping addresses
• Payment information (processed securely through Stripe)
• Order history and quiz answers, if you take the skin quiz

Automatically Collected Information

When you visit our website, we automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Pages visited and time spent on our site
• Referring website information

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders
• Send marketing communications (with your consent)
• Improve our website and customer experience
• Detect and prevent fraud
• Comply with legal obligations

4. Cookies and Tracking Technologies

We do not use advertising, profiling, or cross-site tracking cookies, and we do not sell or share your data with advertisers. Because we set no non-essential cookies, you will not see a cookie consent banner on this site.

The only things we store on your device are:

• A session cookie — set only if you sign in, so we can keep you signed in. It is strictly necessary for the account area to work and is deleted when you sign out.
• Local browser storage — your shopping bag, your saved skin profile and routine, and whether you have already seen our welcome message. This never leaves your browser and is not sent to our servers.

For traffic statistics we use Vercel Web Analytics, which is cookieless: it records aggregate page views and performance without setting cookies, without fingerprinting, and without collecting data that identifies you personally.

You can clear local storage and cookies at any time through your browser settings. Clearing them will empty your bag and sign you out.

5. Third-Party Services

We work with trusted third-party service providers to operate our business, including:

• Stripe (payment processing)
• Shipping carriers
• Resend (transactional email)
• Vercel (website hosting and cookieless traffic analytics)
• Anthropic (skin quiz routine generation — your quiz answers and our product catalog are sent to generate a recommendation; no payment or contact data is included)

These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your data.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Data portability
• Withdraw consent at any time

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order information is typically retained for 7 years for tax and legal purposes.

9. Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: